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We align with our clients and their employees.
Their words are our most reliable evaluation forms.



“In June 2013 consultants from Milina Outsourcing did Mystery Guest Shopping in our restaurants and hotels in Kharkiv, Ukraine. Among the jobs done are the following: audit of operations and recommendations on optimization of all business processes. 

Reports which we obtained based on the results and recommendations fully correspond to the purpose of the project. The work can be characterized by high level of professionalism, interesting decisions, quality fulfillments of all tasks. Due to the fact that work of such kind demands flexibility and higher expectations to quality levels, we would like to mention that consultants have met our requirements and found optimal solutions according to our inquiries. Management at First Line Group highly evaluates the work of Milina Outsourcing team and is very grateful to Lyudmyla Petruk personally.”

Elizabeth Dolyanovska, First Line Group, Kharkiv, Ukraine

​“Lyudmyla’s training ‘Time management’ gave our employees practical methods which provide opportunities for effective time distribution, task prioritizing, which is very necessary in our daily job.”

Alla Maximenko, training center coordinator of "Holding of emotions "!FEST", Lviv, Ukraine

​“Restraurant opening is a huger responsibility which requires a lot of work to be done. One cannot cope with these processes on his own. In my case Milina Outsourcing consultants were the ones to help. They became not only consultants but trusted advisors who assisted in every step of our restaurant opening”.

Toma Baldzhiev, owner of the restaurant "In the darkness", Lviv, Ukraine

​“Lyudmyla Petruk has become the first national trainer whom we started to work with quite effectively. Her advantages as trainer include the combination of international and national experience as well as professional approach to every detail. Her example is the one to be followed by young specialists.”

Andrew Kardash, Galytska School of Hospitality, Lviv, Ukraine

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